To check the status of your in-store purchase, please contact the corresponding store.
Mexico City
Phone and WhatsApp
Monterrey
Phone and WhatsApp
Mérida
Phone and WhatsApp
Playa del Carmen
Phone and WhatsApp
Matrix
Come visit us!
Entry to our establishment requires a valid ID
(INE, Driver's License, etc).
Address
Priv. Acalotenco 237,
San Sebastián, Azcapotzalco,
02510 Mexico City, CDMX
Int. Warehouse 12 North
Note: Saturday after 2:00 PM and Sunday, entrance via Rabaul Street 500.
Contact
📞 Phone: 55 5997 0773
📧 Email: Somos@casaeaster.com
Schedules
Branch and Product Pickup
- 🕑 Monday to Friday: 9:30 a.m. to 6:00 p.m.
- 🕑 Saturday: 9:30 a.m. to 3:30 p.m.
- 🕑 Sunday: 10:30 to 15:30
Online and Telephone Support
- 📞 Monday to Friday: 9:00 to 20:00
- 📞 Saturday and Sunday: 9:00 to 16:00
Billing
"After your purchase, you have 3 business days to request your invoice or do it directly on the page; otherwise, your invoice will go to "sales to the general public" and it will not be possible to re-invoice.
Contact Form
Please fill out the form below and we'll get back to you within 24 hours.